Godiva | PPC, Display, Shopping Feed Management

For those with only 30 seconds, this is what we achieved:

  • Increased revenue by 94% 
  • Increased clicks to website by 84% 
  • Increased ROI by 15% 

Who is the client and why did they come to us?

Client: Godiva

Industry: Food and drink

Territory focus: UK

With a heritage dating back to 1926, GODIVA Chocolatier has developed a worldwide reputation for excellence. Godiva has a presence in over 80 countries, and is distributed in more than 450 owned boutiques, Global Travel Retail, department and speciality stores, as well as online.

Inspired by the values of Lady Godiva, her passion, generosity, and pioneering spirit, GODIVA Chocolatier creates the ultimate chocolate experience and makes the right statement, whatever the occasion.

The Godiva account was relying solely on text ads which were riddled with spelling errors and broken links, reducing the likelihood of conversions. The brand wasn’t using Shopping Ads despite having an ecommerce site with a product feed, meaning the brand was missing huge opportunities to reach customers. To drive sales growth across the brand’s paid channels, we devised quick win tactics and long-term strategies that would help the account to deliver significantly improved results for the Godiva team.

So, what did we do?

We brought Godiva’s search ads up to best practices, including ensuring all ads had correct spelling and working links. 

We also worked with the Godiva team to create a bespoke and fully-optimised product feed using our shopping feed management tool. In addition, we implemented shopping ads and highlighted products in best selling categories, such as hampers and chocolate boxes.

The results

94 %

Increase in revenue

84 %

Increase in clicks to website

15 %

Increase in ROI

What did Neelam have to say?

“We have seen some tremendous growth in a short space of time already and with their knowledge and skill we know this is just the beginning.” 

Neelam Agravat, ecommerce manager at Godiva