We like looking after the important things

We know that the whole is greater than the sum of its parts, and we’re no different.

It’s important to us that our colleagues know just how much they’re valued and respected by the agency itself.

It’s our people that make us what we are, and these people are great.

We’ve created an environment where people can go to senior leadership if they have an idea for a new service, tool, software or even a way that they think the agency could be run better, and actually feel listened to.

All of our thoughts count, and all of our opinions matter.

Being in it together is a big part of life at Ortus, and this runs right the way through to our work with our clients. We step in and take responsibility if we see a teammate struggling to hit a deadline, or offer help if they need to get to grips with something they haven’t done before.

Starting at the ground up, this level of collaboration and teamwork makes us all part of a well-oiled machine, achieving great results that keep our clients, and us, happy.

Looking after our clients

We appreciate that our clients have enough to do, so the more of their headaches we can take away, so they can focus on doing a great job, the better. We do this through:

A thorough and smooth onboarding process, driving action and impact from day one

Giving them total confidence they are in safe hands with experts, through fully transparent communication and clear results. 

Giving them a bunch of lovely people to work with who will remember their birthday, have their back when they need something last minute and be there to assist with any challenges, even if they aren’t paid-related!

Perfectly balanced

We know that our people do their best work when they are fresh, energetic and can balance their working hours with their life.  We encourage hard work, but we also encourage sensible working hours.  

We trust our colleagues to do the work, so why can’t people work from home when they want to? Or march to the beat of their own drum with fully flexible working? Well, they can. Being flexible with our approach to where and when we work gives our colleagues the opportunity to do the things they need to do outside of work at a time that’s convenient for them. 

  • Is the 4pm screening of Fast and Furious 14 the only one with seats left? No problem
  • Delivery driver with your weekly shop showing up between 11am-2pm? No problem.

By treating everyone with respect and trusting them to embody our values, we strike a perfect harmony between our home lives and our work lives. 

Giving 100 days of our time to help others

It’s great to spend a day doing something for a charity or cause that we love. But it’s not enough. We know the impact a day of our time can have, so we thought, what’s 100x better than a day of our time? That’s right, 100 days of our time. 

Every year, Ortus sets aside 100 days of fully-covered salary for its people to go out there and make a mark on the world. Anything is an option, from litter picking to developing strategies and website improvements for charities that we love. 

We have individual colleagues running marathons and raising money for their charities, groups of people out picking litter to keep our coasts and seas clean, to full teams of people giving their time to helping charities with their digital strategy. 

We make sure that every second of our 100 days counts. 

Our values shape who we are 

We’ve purposely kept our values simple, so we can ensure we live up to them.

 

Fairness

We like to play fair. Being fair to us is about being honest, it’s about giving people a chance. It’s about apologising when we get it wrong. It’s about doing the right thing.

 

Progress

We like moving forward. We like each of our people to be moving forward and improving themselves. We are unapologetically ambitious about what we can achieve, but we can only do so if we are all making progress.

 

Enjoyment 

We know work can be tough at times, every job is like that. But we like to enjoy ourselves, have some fun and encourage everyone to join in. 

Other things that we really welcome and encourage in our people that fosters the culture that we value:

  • Turn up with a positive attitude and a smile
  • Help a team-mate out if they are struggling
  • Take responsibility for fixing a problem – it’s not always someone else’s job
  • Care deeply about your clients
  • Have a good go, and try to achieve something you didn’t think was possible